Yes of course, personal attacks and bot text shouldn’t be allowed and deleted.
The problem I see here is that a dev can simply state any negative review to be “technically inaccurate” and that is enough for Epic to delete it, without checking if that’s actually true.
And that there is no discussion or dispute about it.
It took me over an hour to write my review. And to see it getting deleted just like that really feels like Epic doesn’t care about customers after we dished out money already.
The reply form should be enough for marketplace-authors to contest bad reviews. Only bot texts and personal attacks should be deleted.