Hello,
I’m sorry to hear that you’re having an issue with the Epic Games Launcher. We’ve recently modified our support process for Launcher issues, so please visit http://help.epicgames.com/
On this site, you’ll find troubleshooting information. If you do not find the solution to your issue on the site, please use the Email Us button on the side of the page to get in touch with one of our support staff.
Have a great day!