Hi everyone,
I’m seeking advice regarding an issue I’m having with one of my Fortnite Creative projects. The project was initially disabled due to a violation of the “1.14 Stay Within Spec Requirements” rule. I appealed this sanction, and after a human review, it was lifted.
However, when I check the status of my project, it still shows that it’s disabled due to this same sanction, even though it was resolved. I haven’t made any changes to the project that could re-trigger the violation, and I’m unsure why it remains inaccessible.
To complicate things, I recently noticed that another sanction related to my project (3.1.4) was reinstated after previously being lifted. I believe this was an error as a human review lifted the sanction 4 hours prior. I can’t even appeal this sanction again because it gives me a “something went wrong” error. Could this be the reason why my project is still disabled, or is it unrelated?
I’ve already contacted Epic Games Support (no response), but I’m hoping someone here might have experience with similar issues and can provide guidance on how to proceed.
If anyone has insight into why a project might stay disabled after a sanction is lifted, or how the reinstatement of a different sanction could affect this, I’d greatly appreciate your help.