Hey Firefly74,
We encourage you to create an Answerhub thread as well as submit a bug to us using the Bug Submission Form. That way, once you’ve received a response from one of our support staff you are able to update your Answerhub thread with a link to the public issues site page for your ticket.
I appreciate the feedback, and I want to assure you that we are working to improve the bug submission process in the long-term.
Have a great day,
Sean