Hey BlueByLiquid,
Sorry to hear you’re experiencing this. We were pretty sure we had this one fixed, so I wonder if it could be some other problem you’re experiencing? It would be great if you could supply us with verbose logs so we can look into this in more detail for you.
To get verbose logs, you need to navigate to C:/Program Files/Unreal Engine/Launcher/Engine/Programs/NoRedist/UnrealEngineLauncher/Config and open the file DefaultEngine.ini (in Notepad, for example). At the end of the file, add the following text:
[Core.log]
LogHttp=veryverbose
LogOnline=veryverbose
Save the file, and then if possible reproduce the error. Afterwards, the log file you’re looking for should be the most recent one in C:/users/USER_NAME/appdata/local/unrealenginelauncher/saved/logs .
After you get the verbose logs, you may want to change DefaultEngine.ini back to make sure you don’t waste disk space on more verbose logs.
Thanks!