Marketplace prices - EU VAT

Hello aglx,
Hello Support team,

I have similar problem, I purchased through xsolla, which is your Client to handle purchases (at least for) German Customer on some payment methods.
I have also a case open at your support: Case ID: 4050970

It’s very annoying, that I have to write many Mails to your support, and to get as answer to get to xsolla directly. Xsolla answered now, that they only operate under a “B2C business model” NOT B2B. I don’t think it’s a good idea to use a Business2Customer Client for handling your purchases in the UE4 Marketplace, which is Busniess2Business mainly.

I wrote already enough mails to your support and to xsolla, please clarify the case in general.
It’s very simple and detailed explained the case 4050970.

  • We bought UE4 marketplace assets for business (as normal)
  • Payed with your marketplace offered payment methods
  • Get invoice from xsolla, which is not EU VAT conform, but it is showing VAT on the invoice. (If you instead use the “Reverse Charge procedure”, this must show up on the invoice, with VAT 0. But xsolla is showing VAT and no “Reverse Charge procedure”.)
  • Please clarify to sent EU VAT conform invoices, even through xsolla.
  • I need 3 corrected invoices.
  • EU VAT rules: https://ec.europa.eu/taxation_custom…icing-rules_en

Thanks a lot.

Best regards
Flow