Lets make Lightmass EPIC (and understandable)

hi. i have a serious question. does unreal actually support dual xeons? everyone assumes it does. ive build a dual 18 core machine, 72 threads in total, set the swarm for 72 threads, but the baking works always only on one cpu. the other one is idling. an unreal is not the only software that hve a problem with this. can somebody here give me a final answer? thanks