@deschhhh Thank you for your feedbacks.
About your issue, i found the issue and will be able to fix it in the next few hours ! In the meanwhile if you need assets asap, you can go to the product’s page, scroll down until you see " Included formats", then scroll a little bit more and select " Additional files", where you get access not only to all the textures and FBXs (sadly unlinked),but also to 2 extra free rigged models of the burnt male and burnt female. I’m sorry for your inconvienance and will fix it today.
Léo