They did reply to me and sent me a workaround solution:
Hello Asesh,
Thanks for contacting Epic Games Player Support. The crash you are describing sounds like it is related to a known issue that our developers are currently working on a fix for. In the meantime, please close the launcher, then try the following and let me know if it helps:
- Right-click on your Epic Games launcher desktop shortcut
- Select “Properties”
- In the line labeled “Target,” add the following to the very end (after the quotation mark): -http=wininet
- It should look something like this: “C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe” -http=wininet
- Click “Apply”
- Double click the shortcut to run the launcher, and attempt the download again
Now crashing is very rare. Thanks