I was installing 4.4 and tried to tell the launcher to update 4.2 or 4.1 or so, and the launcher crashed. Now when it opens (the launcher), it says (In a window titled “Updating Unreal Engine Launcher”) “Error! No version information received.” “Retry” does nothing but bring it right back up to the …

Hi MikeHazeJr, We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, try the troubleshooting steps linked above. If the issue persists, please post your Verbose Logs. Thanks, TJ

Launcher Crash when queuing multiple version updates/installs

Development Platform & Builds

TJ_V (TJ_V) August 25, 2014, 6:14pm 2

Hi MikeHazeJr,

Could you please post your dxdiag, .DMP, and .LOG files? Direction in the link below.

Please take a look through the troubleshooting steps in the link below. If nothing works, please follow the steps and post your Verbose Logs as well.