Howdy syncoff,
Thank you for reporting this issue. I have been investigating on why you could be coming across this error and then I noticed that iOS only supports portrait orientation and not landscape. You can see this by looking at this photo:
I have tried numerous ways to try and get into landscape mode but have been unsuccessful so far. Would you be able to provide a step by step walk through of how I may be able to recreate this issue on my end? Any additional information would be greatly appreciated.