Huh, i never knew that had gone up! Thanks.
But yeah, I know you can manually email Epic, have them do it manually, wait for a response, etc. That’s not really good enough.
Re: refunds: as with any good, you should need a good reason. in Australia, the rule is you can get a refund on anything if it wasn’t fit for the purpose for which it was sold. , if that’s the case, it shouldn’t have been allowed on the marketplace in the first place.
I think the “selective refunds do more harm than good” argument is pretty glib. As a creator, when somebody buys a thing and then refunds it because they decide they don’t like it, it’s like they’ve reached into your pocket and taken your money back out. Since they literally still have your work on their hard drive, it’s hard to see it any other way.
Realistically, if somebody steals your marketplace work and uses it in a shipped game, you’re never going to be able to do anything about it. It would be good if we could at least make stealing it slightly less convenient than not.