but I guess that my point, even if he didn’t understand it that’s not a reason not to give someone a refund (in my opinion). if I buy something I EBay I would probably get a refund, I have had refund on steam because I was not happy with, it was not what I excepted . it is just excepted now days. I can understand why you wouldn’t want to sell things on the Marketplace (you don’t have to be a expert on UE4 to see that), your then end seller, your product can be altered at any time with our your consult or input, then you have to spend your time fixing the problem, but unfortunately this type of thing happing in most industry’s in some forum or anther,
but, how would I fix this, most people are happy with a “Store Credit” I would say they would fix some happiness, maybe even a Seller credit of sum sort.
I have ask for a refund on the marketplace once, because I was disappointed with the product and I didn’t get it, why because it’s impossible for me to prove that I was unhappy with the product. the product Worked but it really wasn’t what I excepted I told them the reasons why but to them it’s wasn’t good enough , So what? what was I supposed to do? there no out. I was surprised by epic and the way I was it was handled, I found it poor, and from what little research I did most of the marketplace terms and conditions conflicted with consumer laws anyway, the whole thing of having to “prove yourself worthy of a refund” its utter garbage. but for $30 it’s just not worth it. I was going to go through PayPal to get my money back but I wasn’t shore if that was going to work, and again it just wasn’t worth it