I need to spill my guts out!

[Maximum-Dev]

@The_Valeyard;569549

I’m just going to point this out because I’ve yet to see anyone mention it.
Not every seller lives in the USA or even on the north American continent.
Returns laws change per state and per country and even per trade union, In the UK for example returns are allowed for software within 15 days of sale so long as the software has not been opened.
Epic Games may well be based in North Carolina but international companies do still need to follow regional laws, if this weren’t the case then companies such as Google, Starbucks and Apple wouldn’t have tax offices based in Europe.
On this note, perhaps it is best for sellers to do some research on what is involved in international trading.
The concept that because Epic are based in the US does not directly mean those buyers must abide by US law as that is not how international trading works. @Maximum-Dev @SE_JonF
While I agree that refunds need to be regulated better in terms of reasons, you do need to look into the ins and outs of international trading a little more.
The above points are why digital distributors like Steam are required to provide refunds for games, though limited to 2 hours of usage and within x number of days from sale.

I’m personally not against refunds as long as the reason behind it is legit. Still I wouldn’t have any care about a refund even if the refund was based on a lie as long as I could be sure after refund is processed the user wouldn’t be able to use the content. Steam example could be applied only if like steam, the user was forced to own the content in order to be able to use it. Sure not all games on steam become unplayable after they are refunded (if you copy the content somewhere else and then use a crack) but that’s an off-road discussion.

Edit: One is even if 1 out of 20 pieces in a package are really corrupt, the refund is still processed and the user gets to use the other 19 pieces totally for free. That’s a big problem.