[=KillerPenguin;133482]
I hated it when it said ‘solved’ but nothing really get fixed…
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Hi KillerPenguin,
I understand how the ‘Solved’ tag on the AnswerHub can be confusing, but it is used in reference to the act of you reporting the bug, and not the bug itself. Once we have submitted the bug-report internally, then we don’t require any more information and we are done with the AnswerHub post, and marking it as “Solved” clears it from our assignment tracking. Once a bug-report gets made internally, it is prioritized by our engineers, and depending on the priority and the difficulty to implement the changes, it may take a while before an update occurs.
We are investigating ways to better communicate the status of bugs to our users, and we are eager to get the new system rolled out when it’s ready.
Thanks for the feedback.