Game (clicking and hovering) unresponsive after packaging (using PNC toolkit)

Hello,
I’m having problems running my (2.5D) game after packaging. It’s running fine inside the editor but when packaged it’s unresponsive. (It uses the Point and click adventure toolkit module (PNC toolkit), which runs on blueprints).

After I package my game and run the game, the player does not respond when I click the mouse, nor does the cursor change when I hover over interactable objects. The music plays and the idle animation of the player, but nothing responds. Does anyone know why this could be happening? What information can I give to help debug this?

basic info:
I use Unreal Engine 5.4, and imported 3 scenes that i bought in market place and other places

Packaging info:
I packaged it for windows.

I made some modifications so that the packaging works:

  • I moved the empty actor texture from engine to the content folder, which is referenced in the WBP_Dialogue_Option blueprint, because it wasn’t cookable.
  • I clicked “Update Redirector References” on the content folder, and “Validate Assets in Folder”, as well as “Validate Assets And Dependencies” on multiple assets.
  • I deleted the PNC toolkit forest_demo scene (which is not used in my game).

inside the editor:

bandicam 2025-07-26 20-44-39-091 animation

when packaged:

bandicam 2025-07-26 20-46-05-161 animation

Hey there @LionInABox! First I’d recommend reviewing the logs from the development build, if there are any errors they could provide some insight into the issue.

Next, set up a default button that does something simple, like changes color on click. Is the input accepted?

I haven’t used PNC myself, but it seems it comes with it’s own setup for mouse input, which could be the root of the problem. The button test above should help discern if that’s the case however.

(post deleted by author)

Hello,

thank you for your input.
I realize there is actually a menu button on the top left by default in PNC toolkit games. This button works fine and responds.

When running the packaged game in debug or developper mode, it sends me a notification. After confirming the game runs fine:

However I don’t get this notification in “shipping” mode, and the game does not respond.

Do you have any ideas how to fix it?

(I don’t get any logs when running the developper package)

That is quite odd! I wouldn’t expect the network request to be related, but it’s possible. You could set network exceptions for your exe directly in windows as a first test.

For the logging:

You may need to enable logging in shipping builds.

This setting is necessary as well: