Epica (RPG)

Perhaps you can help me. The last couple of days I spent migrating from Gamesparks to EOS. The hall time I was working under the assumption that users can at least login to EOS, on my side this just works fine. Yet, my customers cannot login. I am getting refunds now, people cannot play the game. Someone told me my EOS app needs to have Brand Review so that others can login.

It would be really great if this review could be initiated now, or if you can point me into the right direction who to ask. Thanks.