For posterity, the now deleted support page has been archived here.
In case that ever disappears, the solution it gave was:
- Navigate to
C:\Users\<username>\AppData\Local\EpicGamesLauncher\Saved\Config\Windows
- Open
Engine.ini
in an editor - Add the following lines to the end of the
Engine.ini
:
[Portal.BuildPatch]
ChunkDownloads=3
(Presumably ChunkDownloads
is bounded by the number of CPU cores you have, so adjust as needed)
4. Restart the launcher
Note that Engine.ini
will appear as Engine
in file explorer if you haven’t enabled file extensions.
Lastly, the relevant source code which handles the above options is here.