Crash on launch

Development Platform & Builds
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17

Hey Callum563,

Can you check if this work around will work for you? If the launcher needs to update, you’ll have to run this again. This should navigate you away from the community page where you’re experiencing the crash - if you navigate to that tab, you will crash again.

  1. Launch Run (WindowsKey + R)
  2. enter: com.epicgames.launcher://ue/library

Also, could you check and see if one of these dll exist on your PC for me?

  1. C:\Windows\System32\LavasoftTcpService64.dll
  2. C:\Windows\SysWOW64\LavasoftTcpService.dll