Changes to Reviews and Questions on UE Marketplace

[Unreal_Josh (Fab_Josh)]

@Purple_Dolphin

Is there a plan to provide Marketplace sellers with the ability to confirm that people have indeed purchased their product and are not seeking support for a copied version from an alternative marketplace?

Yes, allowing for ownership verification is high on the list of new features we plan to roll out later this year.

@arunoda

Also, how long do we have to wait for the new system?

We’ll have a major update to the storefront experience later this year that will include the new system for ratings and reviews, but it’s still several months from release. We’ll have more information in the coming months as we get closer to the release.

@sunset_2022

Just purchased something which refused to work due to an error being spat out. The reviews showed me that I wasn’t the only one with the same problem. One of them nearly a week old with no response from the author.

What this tells me about the author is that he/she isn’t dependable enough for me to be spending my $$ on. Two days now and I still haven’t been able to make use of this purchase.

If the seller isn’t responding to you and the product isn’t working, feel free to contact us with the issue here. If the seller isn’t supporting a broken product, we can remind them of their obligation, and we can look at providing you with a refund.