This is ridiculous…
As a seller, those reviews and questions help me show customers that I am quick to support and so on. They provided a bunch of support that I didn’t have to repeat over and over with things that really weren’t my job to fix (such as how to make systems work nicely with other systems). Removing them adds so much work. Not only that but after you changed the OLD system of comments and ratings, a lot was already lost (yeah they’ve done this before -.-…). If you are going to remove the ratings on products, any older system is going to never get sales again - you are casting all old content into the void. I hope you are going to actually DO something about all those products that have zero support and such because the only way to tell taht was from the comments and now you are going to have buyers buy products without knowing their creators have been afk for years.
As a customer - this is beyond frustrating. SO MUCH TIME has been saved by reading the questions from OTHER buyers. There’s more than a few products where the other customers are more help than the creators because you guys put in zero effort to ensure products are removed when the seller doesn’t reply.
Update the system - great. I’ve been waiting for 6 years for you guys to actually do some of the changes that the OLD marketplace staff showed a handful of us in video calls… and you haven’t. But removing all the old knowledge and content is just stupid.