Cant download UE 4

Hmm, so using direct download link doesn’t work on your machine, but does on machine from France?

Still got white page as well. address i got from ping was also 54.230.89.244 . But when i pinged it I had to get rid of http:// part and because with that added it told me Ping request could not find host http://download.epicgames.com. Please check the
name and try again.

Very! Can you ping download.epicgames.com on that machine in France? Thanks for your help!

Got it, thanks, we’re investigating and will report back as soon as we have more info.

Sure, I actually edited post above, but easily missed!

ping download.epicgames.com
d24lpxjd18u31u.cloudfront.net (54.230.186.24)

Works for me now. Thanks for taking time to help!

Right click Get Unreal Engine Download button. Hit open link in new tab. Worked for me. if that doesnt work try re logging in and out over and over till download button works.

Just started to work for me now. Thanks

Hey Steven.W can you please try now?

Thanks all for your patience, we found an issue with origin server we use to seed our CDN, can everyone please try again now? Thanks again!

Yep! All good now, thanks for sorting this out :slight_smile:

I cant seem to download it from website/ and if I have launcher from before it gets stuck at please wait… I tried all solutions in website and also turned off my firewall…Its still a no go… was working fine like 2 weeks ago

Hi spacehawk, please open a new post for issue you’re experiencing. We’re several Launcher versions from when this was initially posted, and cause of issue has likely changed. Thank you.