Bug Report – Approved Products Not Showing on Frontend

Summary

Respected FAB Team,

I can now confirm that there is a bug in the website or its backend. Multiple times, I have encountered an issue where an approved product does not appear on the frontend even after several days.

To resolve this, I have had to reopen the asset package and resubmit it for approval—without making any actual changes—except for adding a single space in the description to simulate an edit. Only then does the product become visible on the frontend.

In one particular case, my asset package, Close Combat: Hit, Punches, Kick SFX, was initially visible on the frontend but displayed a “Page Not Found – Fab” error. However, shortly after resubmitting it without making any changes, it started appearing correctly.

This repeated issue suggests a persistent problem that may require investigation. Please look into this at your earliest convenience.

Regards

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

Steps to Reproduce

Same as the bug i mentioned

Expected Result

Ensuring that an approved product gets listed on the frontend and, once listed, does not produce a “Page Not Found” error when accessed.

Observed Result

Products not showing up in the frontend and searches

Platform

All browsers

Operating System

All OS

Upload an image

Additional Notes

As seen in the attached screenshot, the latest pack, Close Combat: Hit, Punches, and Kick, is listed. However, several other packs approved after this one are not appearing. Additionally, when attempting to access the latest pack, it resulted in a “Page Not Found” error.