BOD Crash from Animation Preview Window 4.8.2

Hey ThomasN,

So I took at look at your Event Viewer log that you provided, and although we can see the ‘Critical’ text we also need the actual ‘Error’ text associated with the application that caused the crash.

The ‘Error’ events are directly beneath your ‘Critical’ events section. Simply expand this event type, double-click on one of the applications and look for the timestamp that is roughly 5 mins around the ‘Critical’ timestamp events that you sent me.

Please send us those ‘Error’ events so we can confirm the application that is triggering your computer to experience these critical errors. I will say, even though the Animations are light, depending on how quickly you are opening and closing the windows, the preview

Thank you,