I wanted to add a comment about the status of questions.
questions get marked as ‘resolved’ (I know, for tracking purposes). but this happens as soon as anyone from Epic comes in and says “we will look into it” (which might or might not happen). this is completely misleading and frustrating - it tells me you almost treat this post as you’d treat other posts that are fully and properly resolved.
this loophole has been specially noticeable in this post - an editor crash that I’ve been following already for one year and two months. that’s right, one year and two months of “we will look into it, marking as resolved”, then I bump the thread, repeat.
I’d suggest the following statuses for answerhub questions:
- **Open **- happens when a question is created, new info is given, etc. basically what is now “not resolved”
- **Answered **- Epic or someone else has provided an answer, and is waiting for input from the original user to see if that solves the issue
- **Pending Fix **- the issue is acknowledged as a bug, and is waiting for a fix from Epic’s side. here at least a bug tracking number should be provided (so we check the changelogs of new releases, in case the answerhub post is overlooked)
- **Resolved **- The fix is applied and the user has confirmed he doesn’t have the problem anymore, everyone is happy. really resolved. for real.
please improve it. personally the rate of satisfaction is below half (11 questions, 4 properly resolved) which is so discouraging that answerhub just feels like I’m wasting my time 
one last thing. it seems questions partially get priority based on votes. does that mean we have to spam the forums to raise awareness and gain votes? :eek: