Animation and Rigging Tools: FAQ, Known Issues and Feature Roadmap

Hello

I am having an issue with custom joint chains and fbx export. I use the ART tool, added custom chains for pony tail. I animated, bake the keys then finally export. When I re import the keys on my custom joints are missing. I have looking in forums and do not see anyone else having this issues.

Using pony tail as example, chain rooted to head. I have seen some articles that indicate the chains needs to be direct to root, but I can not see how I would get it to follow head movement without manually keying.

Standard ik and fk baked and all work i.e the legs walk but the bob the pony tail is now static.

I am pretty sure I am just missing something fundamental, but for the life of me I can not figure it out. Any “did you try …” would be very much appreciated, cause I have run out of ideas.

Using :
Unreal engine 4.10.2 (original folder no updates applied from Jermys drop box. Did try that but no luck, ended up rolling back during trouble shooting.)
Maya 2016