Animation and Rigging Tools: FAQ, Known Issues and Feature Roadmap

[ernstAlert]

@hapaninja;434583

I created a rig with ART in Maya 2016 with no problems. I then needed to share it with an offsite animator and that’s where I’m having issues. He created a new folder in his project folder that matched mine and copied the export and rig files into the appropriate folders. He also made sure to update his files from the dropbox link you provided. When he goes “add character for animation” he can see the character in the proper folder, with the proper thumbnails BUT 2 errors pop up:

“ERROR: No Characters found in scene. Would you like to add a character now?” (if he clicks ‘yes’ nothing happens)
“Errors have occurred while reading this scene that may result in data loss. Please check the Script Editor for details”

When he goes to the script editor he sees:
*Warning: Error reading file: C:/Program Files…TestCharacter.mb
*Error: Unknown Maya file version: 2016ff07

Thank you for any help you can give. I thought I might have him try to rebuild from the rig, but he doesn’t seem to be able to open it through the ART interface either, though he can open the individual export and rig .mb files directly from the browser.

Is he also using Maya 2016? Maya’s backwards compatability is not super if not.