Download gets stuck

Hi, When I try to download any version of UE, it gets stuck at some point, what should I do to correct this ?
I can’t upload the log file because it’s too heavy

link text

Hello!

This issue is sometimes caused by your router struggling with the number of connections due to too many downloads happening simultaneously. To work around this issue, try the following steps. As a note, this workaround may result in lower download speeds, but should allow your download to complete eventually.

Navigate to Computer> Local Disc (C:)> Users> [your username]> AppData> Local> EpicGamesLauncher> Saved> Config> Windows.

Note: The AppData folder is hidden by default. If you are unable to see it, you will need to change your settings so that you can view hidden folders.

Open the file named Engine.
Add the following lines to the end of the file:

[Portal.BuildPatch]
ChunkDownloads=3

Save the file.

Retry the download. If you still have trouble, you can try setting ChunkDownloads, which represents the number of downloads that will run simultaneously, to 2 or 1.

1 Like