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Datasmith 4.24 for max 19 install problem

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    Datasmith 4.24 for max 19 install problem

    I can't solve this installation problem. Can anyone help me to install Datasmith 4.24 for max 19 please? I also have the same message to uninstall version 4.22. Thank you.
    Attached Files

    #2
    For some reason, MSI that are needed are missing on your system. The way to clean this up is by editing the registry to clean up any remaining bits of older datasmith installs.

    1) go in add remove programs and uninstall datasmith for max from that dialog:

    https://www.screencast.com/t/7EC1dQfJc

    2) in regedit search for "Unreal Datasmith Exporter for 3ds Max" entry and delete it:

    https://www.screencast.com/t/LAIw6x5z

    https://www.screencast.com/t/gyIeMQLnV0PO

    3) clean up any 3ds max install you may have where datasmith plugin might still exists:

    https://www.screencast.com/t/LlLgyan0

    4) download the latest datasmith plugin installer from https://www.unrealengine.com/en-US/datasmith/plugins


    That now should work normally



    Pierre-Felix Breton

    Sr Technical Product Designer AEC, Unreal Engine
    Epic Games - LinkedIn

    Comment


      #3
      Hi Pierre
      unfortunately I also get that message by uninstalling it. I tried to delete manually but many files cannot be deleted. I need the file it asks for. I really tried other methods besides your method but without success. Would it be possible to have the file requested by the message please? Thank you.

      Comment


        #4
        Originally posted by dario.dp1 View Post
        Hi Pierre
        unfortunately I also get that message by uninstalling it. I tried to delete manually but many files cannot be deleted. I need the file it asks for. I really tried other methods besides your method but without success. Would it be possible to have the file requested by the message please? Thank you.
        Here you go: https://unrealstudio.epicgames.com/U...er_4_22_E0.msi
        Stephen Ellis | Senior Engine Coordinator

        Comment


          #5
          I have exactly the same problem but it is asking for UnrealDatasmithMaxExporter_4_22_E2.msi
          Why is doing this??
          Were can I find that file so I can uninstall and re install the latest Data smith plugin for 3D Max?

          Comment


            #6
            Originally posted by fco3d View Post
            I have exactly the same problem but it is asking for UnrealDatasmithMaxExporter_4_22_E2.msi
            Why is doing this??
            Were can I find that file so I can uninstall and re install the latest Data smith plugin for 3D Max?
            https://unrealstudio.epicgames.com/U...er_4_22_E2.msi
            Pierre-Felix Breton

            Sr Technical Product Designer AEC, Unreal Engine
            Epic Games - LinkedIn

            Comment

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