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    Problem Datasmith with Kaspersky

    Good evening, I have a big problem with the import of my scene with datasmith!
    I have a message that says this: Something went wrong. We were unable to check your access to the plugin before timing out.

    Do you have a solution to not uninstall my antivirus all the time?

    Have a good evening

    cordially

    #2
    Uninstall Kaspersky and it will work for sure. I had the same problem.
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    https://www.youtube.com/playlist?lis...X3Sm2Z9NXEHFV9

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      #3
      Be careful using Kaspersky anyway...

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        #4
        I found a fix I uninstalled Kaspersky completely and now it's running smoothly.

        McDVOICE
        Last edited by Josephian951; 11-01-2018, 03:37 AM.

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          #5
          Updating to the latest version of the Datasmith plugin will also resolve this issue.
          Stephen Ellis | Enterprise Program Coordinator

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            #6
            It might due to the outdated version of the plugin. So Kindly update the Datasmith plugin to the latest version and check again. If the problem still doesn't solve, then contact DataSmith Plugin

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