CAn`t download content after phurches.

[WCode]

Am having a issue where i can`t download the content after order.

[Alexander Paschall]

Hi WCode,

There was some type of error with that pack and it was pulled temporarily. I'm getting someone from Marketplace team to see if you need a refund or if the charge did not go through. They'll fix you up.

[Jon Jones]

We're looking at this right now. Apologies for the inconvenience. We'll get this fixed for you ASAP!

[zerofiftyone]

I seem to be having the same issue:

[Jon Jones]

Thank you for posting. We're working through our troubleshooting steps now and it may take until later tonight or tomorrow for the content to re-publish, but we'll make sure this works for you. If each of you wouldn't mind emailing marketplace-support@unrealengine.com, I'll handle this personally to make sure you get your content.

[zerofiftyone]

Emailed. Thanks, Jon.

[lunyBunny]

This is happening here too, but I know it's a temporary problem, I can wait


Luny

[WCode]

Email sendt thanks for looking into it Jon.

[Datadieb]

same issue here

[Jon Jones]

The download\syncing issue is now fixed. If anyone is still seeing issues with this, please mail marketplace-support@unrealengine.com. Thanks, and apologies for the inconvenience.

I'll be responding to everyone that emailed in individually this morning and afternoon.

[WCode]

Hello and thanks i can confirm its fixed.
Downloading content now.

Thanks!