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    Hey Arbopa, the new system is supposed to be real time. =)


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      Yeah, new system should be real time and should go online in December if nothing breaks
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        Originally posted by zeOrb View Post
        Yeah, new system should be real time and should go online in December if nothing breaks
        I could not help but notice that you wrote "in December" and not "this December" and also didnt mention a year

        (Sorry, couldnt resist; /Sarcasm off)

        Cheers,
        Indy
        FinalCamera on Marketplace / Web Demo
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          Originally posted by arbopa View Post
          So even with the new system you are going to wait months for sales data? That seems, from a business (and tax) standpoint, HORRIBLE. The IRS doesn't care if Epic doesn't have things 'in place' yet... FWIW.

          I am not sure how it is handled in your country, but here in Austria it doesnt matter when something was sold but when you got the money for it. So if you sold something in December 2015 but got the money in February 2016, taxes for that sales are paid in 2016 as you got the money at that time.

          Cheers,
          Indy
          FinalCamera on Marketplace / Web Demo
          TopDown Toolkit on Marketplace / Web Demo

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            Hmm ok,
            Please add an option to the launcher where I can still install older versions of marketplace content to projects using newer versions of engine?
            I cant even use my purchased stuff unless I use a workaround (get latest engine the content worked on, put it into a project, copy/paste the content folder into the project I am working on that uses latest version of the engine).
            Just add a warning, and a button "Add to project anyway".

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              Originally posted by SE_JonF View Post
              Hey Ironbelly, it looks like you began selling in December. You'll have to wait 45 days after this month before you get your sales report. Early February. Unless the sales monitoring comes out this month which is what I'm assuming Zeorb is referring to. If so count yourself lucky, those of us here from the beginning have had the very same tension as you for over a year. It'll be nice to move into a new era of the marketplace. =)
              Ah we started selling alllll the way back in November. So we've gone a solid month now without any stats of any kind. not as bad a the whole year I imagine but this is still nervewracking over here.

              Originally posted by indygoof View Post
              I am not sure how it is handled in your country, but here in Austria it doesnt matter when something was sold but when you got the money for it. So if you sold something in December 2015 but got the money in February 2016, taxes for that sales are paid in 2016 as you got the money at that time.

              Cheers,
              Indy
              Most countries allow you to choose if your business profits and tax filings are accrual or cash based to deal with this.
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                Originally posted by Luos View Post
                Hmm ok,
                Please add an option to the launcher where I can still install older versions of marketplace content to projects using newer versions of engine?
                I thought you already could? I could swear that I imported Bumping Pub before it was marked 4.10 compatible into a 4.10 project. I had to jump through hoops, but it eventually got in there.

                ---------
                Just checked, yeah - "Show All Projects" on the first screen when you try to add something for an engine version you have no projects for. Then when you pick the project, you have to pick the version of the asset (4.9 for example), then you can add to project.

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                  Originally posted by kirk.clawson View Post
                  I thought you already could? I could swear that I imported Bumping Pub before it was marked 4.10 compatible into a 4.10 project. I had to jump through hoops, but it eventually got in there.

                  ---------
                  Just checked, yeah - "Show All Projects" on the first screen when you try to add something for an engine version you have no projects for. Then when you pick the project, you have to pick the version of the asset (4.9 for example), then you can add to project.
                  Fun fact: Ive used that before.
                  Funnier fact: totally forgot about it.

                  /me hugs Kirk.

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                    Originally posted by kirk.clawson View Post
                    Just checked, yeah - "Show All Projects" on the first screen when you try to add something for an engine version you have no projects for. Then when you pick the project, you have to pick the version of the asset (4.9 for example), then you can add to project.
                    I stumbled on this as well when I downloaded my first asset having upgraded my engine to 4.10.
                    I think it's worth stressing, that it's a totally ridiculous state of affairs when this actually works with the vast majority of assets, yet so many people aren't aware that you can do it and think you either need to migrate from a project with a different engine version, or that there is simply no way to use older assets.

                    Epic, what is the intention here? I realize there may be issues with not being able to officially support assets until they have been verified, but surely there is a better way to handle this, that doesn't require waiting months longer for a complete overhaul of the system.

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                      The only ¨good way¨that I know is to have the old compatible version installed, and when you want to import in your new one, make a ¨old project¨ and later migrate the content to your desired new engine project.

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                        Hey everyone, thanks for all the great feedback in here. There's a lot of overlap which is awesome, as it will help us focus our efforts on those things that you all care about as Marketplace evolves.

                        I wanted to let everyone know that live sales reporting has kicked off, we're happy to say that creators can finally check their sales data at a moments notice. This should help aid you all in where to focus efforts in the future.

                        Some of you have made requests for release notes for when we push new content and features to the Marketplace, and we've begun doing just that! Let us know if there's more info like this that you'd like to see.

                        We've also made a few adjustments to our internal processes that will allow the finance side of things to move along much more quickly.

                        Regarding the feedback for the new Marketplace features we've rolled out, our team is parsing your requests and looking at what we can get into our January release.

                        Lastly, we're opening up a private forum for content creators to discuss things with us and each other and have more targeted conversation. Look for that to come online soon!



                        Thanks again for your comments, everyone. We're going to be unsticky-ing this thread and requesting that you move feedback to our Feedback for Epic forum and use the [Marketplace] prefix for Marketplace specific requests and comments. This will help ensure that things are more easily readable and no one's comments get lost in other conversations like we've seen here.

                        Keep an eye out for more updates and definitely keep us up to speed on what's important to you We know we have a ways to go and we appreciate having you all on the journey with us.

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                          It is great that Epic is listening to the suggestions of developers! As always, good to know

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                            Hello and THANK YOU!
                            A few things regarding the sales report,

                            1. "Filter By Package".
                            2. Net Profit column.
                            3. Monitor refunds and possibly the reason for the refund.
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                              Awesome stuff Reuben! Great to see feedback being implemented so swiftly! =)

                              Originally posted by Maximum-Dev View Post
                              Hello and THANK YOU!
                              A few things regarding the sales report,

                              1. "Filter By Package".
                              2. Net Profit column.
                              3. Monitor refunds and possibly the reason for the refund.
                              I agree, I'd love to be able to filter it by package. Refunds are in there, they are designated with a "-". I still had mine in there from when they made an error a few weeks ago. As far as the reason, they're supposed to contact you before even issuing a refund so you would have that in your mailing records. It might not be efficient to include that information in the table, but that's only my opinion. Very glad to see this live. =)


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                                Hey everyone,

                                I'm just making a quick post here of replies from this thread so we have all the feedback in one place.

                                Originally posted by rYuxq View Post
                                First of all, thank you for this opportunity

                                Second:
                                This is probably not related to the marketplace itself but rather to the launcher, but can you please allow us to filter our marketplace items in our depot by category?

                                And I would like to see a few more categories for the depot: Learning Resources (stuff like the blueprint multiplayer tutorial), Demos (stuff like the Shooter Game) and Free (every other thing that is free and does not fit one of the previous categories)
                                Originally posted by zeOrb View Post
                                Recently a new concept was introduced - Community picks. The concept is nice, however current implementation is not as good as it could be and in fact might hurt more than help.
                                It provide 2 slots for community picks out of 7 and first slot shows the product for one month, then second slot shows same product for month, while first one get a new month product.
                                Basically 1/3 of featured assets is set in stone for 2 months and will be fully refreshed only 6 times per year.
                                This is extremely static and goes against the nature of Marketplaces which are very fluid and get new stuff every week or even faster.

                                My opinion is based on User Experience with iTunes AppStore, Google PlayStore, Unity Asset Store, Steam Store and I believe that Unreal Marketplace should learn from their victories and mistakes.
                                Current system is not productive. I don't have the data, but I believe after 2 weeks or so sales of featured product start falling and it's not as useful as was before due to saturation. Next 6 weeks interest will fall even harder until it meet a stable rate of sales of featured product which is slightly higher than non featured.
                                During this 6 weeks window a new product could be introduced which could perform better than the old one during this period. For example, you collect Top-3 submission per month, why not using them in these slots after first period instead of same product for 8 weeks?
                                Originally posted by Maximum-Dev View Post
                                1. Real Time sales stats + separate column for refunds. (Probably going to happen soon, the sooner the better).
                                2. Community picks are staying on the front for far too long. Doing more frequent picks helps others have the opportunity to get more exposure as well.
                                3. Polls are a bad thing. People can easily redirect a lot of other people to vote for their package. You can easily find out what packages the community has liked the most by simply looking at how much they have sold. Start doing community picks from the top of the "most sales" list and go down.
                                4. We need to know the client emails or at least a way to communicate with our clients. We need to send them emails about new packs, discounts, updates, fixes, tutorials, free content etc.
                                5. We need a way to verify our clients. Could be using the order ID.
                                6. We need to be able to update our own packages. (instead of sending the files to epic and waiting days or weeks for it to happen).
                                7. We need to be able to edit our package descriptions and images. (instead of asking epic to add this text or that image, which again takes days to weeks).
                                8. I know all the reasons why Epic pays sellers with a 45 days delay. But I also know other marketplaces pay their sellers much more frequently. Some markets even pay sellers weekly. Why not shake it a little and do it like others?
                                9 I remember when someone mentioned why is that while Epic is taking 30% they have so little focus on improving the marketplace and implementing tools to make life easier for sellers. And Tim Sweeney replied "Even with the 30% the marketplace is a break even". I'd like to mention if it's a break even situation it's not because of anyone else other than Epic itself. There is a tremendous amount of manual work done by marketplace team that can be automated, some of which I already pointed above. The quote is probably at least 6 months old and literally the only improvement that has made life easier for us (at least me) is that we can mark our packages as 4.x.x compatible by ourselves instead of going through the emailing procedure.

                                I'd make another post if I remember something else later.
                                Thanks.
                                Originally posted by McGreed View Post
                                Wanted to add to the list that the option to find something in the marketplace is lacking and has been pointed out for a looong time that it is.
                                There is no options for searches except for one search box, you cannot specify what you are looking for, including lack of creators being able to add keywords to their submissions, which makes it hard for potential buyers to find specific items.
                                For example try searching for "Chair" and then searching "Furniture". When you search for furniture you don't find all the chair submissions. The search should be improved now, it's not that hard to do and people has been asking for this for a long time. The keywords should also be viewable, so people can find other related items.
                                Adam Davis | Marketplace Support | Epic Games
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