I have a follow-up question regarding what will happen for buyers if content is removed from the marketplace for any reason. Will buyers of a depublicized package be notified in any way? This would be especially important if the depublication occurs due to suspected copyright infringement. I assume that the content will no longer be available for download via the launcher vault - but does this allow for refunds? Arguably once the content has been downloaded at least once by a buyer, the transaction is complete, but I'm curious how accommodating the marketplace would be to buyers regarding notification and refunds in such cases.
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Marketplace Policy on Copyright and Trademark-Protected Content
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Broad Strokes | Jan Kaluza | Marketplace Release: 'Over 9000 Swords' Modular Melee Weapon System
Currently not available for freelance work
Dev Blog & Tutorials | Twitter
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Originally posted by Kashaar View PostI have a follow-up question regarding what will happen for buyers if content is removed from the marketplace for any reason. Will buyers of a depublicized package be notified in any way? This would be especially important if the depublication occurs due to suspected copyright infringement. I assume that the content will no longer be available for download via the launcher vault - but does this allow for refunds? Arguably once the content has been downloaded at least once by a buyer, the transaction is complete, but I'm curious how accommodating the marketplace would be to buyers regarding notification and refunds in such cases.
Already purchased assets should stay for buyers forever to download as vault acts as archive to lot of us.tox.chat - Skype alternative, fast C/C++, no bloat.
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Hey everyone! At your request (great idea, NilsonLima!) and in order to help clarify some things around copyright and trademark, we'll be hosting a livestream next week covering just that. Please toss your questions over on the forum post ahead of the stream so we can supply you with exactly the information you need.
Kashaar AE_3DFX - I'll follow up with you on this.
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Amanda.Bott great that you got this addressed this soon. We need to get this past, because it is really giving headaches about my current work on other projects. Big Thank You!Nilson Lima
Technical Director @ Rigel Studios Ltda - twitter: @RigelStudios
Join us at Discord: https://discord.gg/FUwTvzr
UE4 Marketplace: Cloudscape Seasons
supporting: Community FREE Ocean plugin
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Originally posted by Kashaar View PostI have a follow-up question regarding what will happen for buyers if content is removed from the marketplace for any reason. Will buyers of a depublicized package be notified in any way? This would be especially important if the depublication occurs due to suspected copyright infringement. I assume that the content will no longer be available for download via the launcher vault - but does this allow for refunds? Arguably once the content has been downloaded at least once by a buyer, the transaction is complete, but I'm curious how accommodating the marketplace would be to buyers regarding notification and refunds in such cases.Originally posted by AE_3DFX View Post
I would like to know same thing.
Already purchased assets should stay for buyers forever to download as vault acts as archive to lot of us.
You can also navigate directly to any asset that has been removed if you have the original URL, but you'll see that it is not available for sale. If you have purchased it at any time, the asset will continue to appear in your vault. Searching for the asset on the marketplace will yield no results.
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Happy New Year to all the Epic team and unreal users.
After reading this post, I found the idea of ​​@Luos more than indispensable, as he mentioned some articles must be provided by Epic so that content creators know how to go about protected content by copyright. I produced a car pack that I could not publish because they were under copyright and I think other content creators have experienced this problem. This is of paramount importance, indeed on the asset store a car without brand or any identifier is perceived as clean, while at Epic it always remains under copyright, it is clear that Epic does not manage in the same way the copyright and therefore must give necessary indications to facilitate the life to the creators of contents. We understand that Epic wants to avoid some copyright problems for buyers, only this policy seems to limit the production of certain products in the marketplace and is not necessarily easy for the sellers / creators of content.
Not linked: I still do not know how to get a marketplace content creator badge
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Originally posted by Omarito View Post
Not linked: I still do not know how to get a marketplace content creator badgeNilson Lima
Technical Director @ Rigel Studios Ltda - twitter: @RigelStudios
Join us at Discord: https://discord.gg/FUwTvzr
UE4 Marketplace: Cloudscape Seasons
supporting: Community FREE Ocean plugin
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Originally posted by Omarito View Poston the asset store a car without brand or any identifier is perceived as clean, while at Epic it always remains under copyright
Nilson Lima
Technical Director @ Rigel Studios Ltda - twitter: @RigelStudios
Join us at Discord: https://discord.gg/FUwTvzr
UE4 Marketplace: Cloudscape Seasons
supporting: Community FREE Ocean plugin
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Originally posted by Amanda.Bott View Post
While the Marketplace team has been heavily focusing on reducing turnaround time in the submission review process, we recognize that policy enforcement should be handled consistently. With wait times in a better place now, we are planning to audit assets that may be in violation of copyright and trademark policy.
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Originally posted by Socke81 View Post
Seriously? My code plugin is in Approval since 11/21/2017. 33 working days. Nothing's changed. Nothing is better now.
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Originally posted by Amanda.Bott View Post
Hey there - I followed up with your pack and it was accidentally marked as a duplicate due to its name being similar to another pack you submitted. The team is fast-tracking your asset and it'll be going into review shortly. Apologies for the mix-up there!
We've done the required change 1 week ago and it basically only needs someone to allow us to publish but nobody answers in the email.
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Originally posted by Maximum-Dev View Post
Hi Amanda, can you please tell somebody to also look up #98945 ?
We've done the required change 1 week ago and it basically only needs someone to allow us to publish but nobody answers in the email.
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Originally posted by Amanda.Bott View Post
Hey there - I followed up with your pack and it was accidentally marked as a duplicate due to its name being similar to another pack you submitted. The team is fast-tracking your asset and it'll be going into review shortly. Apologies for the mix-up there!
So it was a mistake? Will the promised 10-15 working days be met now?
That was my fifth plugin and I always had to wait about 2 months.
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Originally posted by Socke81 View Post
Thank you very much.
So it was a mistake? Will the promised 10-15 working days be met now?
That was my fifth plugin and I always had to wait about 2 months.
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