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Requested to update my Product for UE4.17 on the MarketPlace, No response ( Almost 1 month )

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    Requested to update my Product for UE4.17 on the MarketPlace, No response ( Almost 1 month )

    Hello,

    I submitted my update to my code plugin for the CreaturePack Plugin for 4.17 ( Case #840516 ) I included the relevant update package but have not heard back since. It has been almost 1 month. What am I missing here? I emailed: marketplace-support@unrealengine.com and got back a ticket number.
    Is there anything else I need to do?

    Thanks

    #2
    Join the club friend. =(

    Caldera Entertainment | Twitter | ArtStation

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      #3
      Same. Submitted 8/13 and nothing other than the initial auto-response.

      Killer Refresh Entertainment | UE4 Particle Text Plugin

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        #4
        I'm in the same boat here and it's quite frustrating, to say the least.

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          #5
          Same here, it's been hard getting any kind of response out of them lately.
          [Need game models?] [My latest Drone.]

          [My UE4 Marketplace]

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