A week ago I sent through updated files for one of my assets as a new ticket. One of the marketplace team members attached the ticket to a much older, closed ticket for a different asset and told me that it was closed and they couldn't do anything about it.
So the same day I sent another new ticket requesting the files be updated. That ticket has not been responded to.
Perhaps if I post the issue here it will get some attention.
So the same day I sent another new ticket requesting the files be updated. That ticket has not been responded to.
Perhaps if I post the issue here it will get some attention.
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