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EGL keeps saying "log in to pay"

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    EGL keeps saying "log in to pay"

    and "please login to place a comment" in the market place, ill click them and then it takes me to the sign in screen i sign in again and then it still says to sign in to buy.
    tried to make a question on answerhub but i had to have 200 reputation, so i cant report my problem there?

    #2
    I have the same thing. I posted question about it here:

    https://answers.unrealengine.com/que...rom-marke.html

    And someone earlier had same issue:
    https://answers.unrealengine.com/que...-laucnher.html

    I'm going to ask this question in support center using provided link, until I get an answer I absolutely don't know what to do.

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      #3
      Hey all,

      We have a new process in place for any and all issues regarding the Epic Games Launcher. Please visit:

      http://help.epicgames.com/

      And then use the contact form on the right to get in contact with our support staff.

      Thanks!

      (p.s. - this new process also applies for all matters involving any account/purchase or issue with one of our Games)
      Stephen Ellis | Senior Engine Coordinator

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        #4
        Originally posted by kalenrees View Post
        tried to make a question on answerhub but i had to have 200 reputation, so i cant report my problem there?
        This isn't supposed to occur. I'll investigate this now.

        EDIT: I tested with a brand new account with only 1 reputation point and I had no problem posting a question. Please let me know if you continue to have issues with this.
        Last edited by Stephen Ellis; 03-28-2016, 01:56 PM.
        Stephen Ellis | Senior Engine Coordinator

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          #5
          I connected to different WiFi network and everything went well. Probably caching was the problem at some point.

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