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Answer Hub still 'down' after 48 hours? lack of communication from epic is unacceptable.

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    Answer Hub still 'down' after 48 hours? lack of communication from epic is unacceptable.

    For those don't know loggin into answers hub with google chrome or maybe other browsers leads to this error https://answers.unrealengine.com/oauth/error.html
    Answer hub is un-usable, this forum THIS particular sub forum gets very little epic staff, see this post https://forums.unrealengine.com/show...-still-working not one word from epic staff

    Ignoring people is good way to get a ton of abuse - that'd community 101. I've been ignored with my feedback given the high CPU usage of EGL which as been occurring for 8+ months - as this issue has not been addressed.

    #2
    Works fine for me. I am using google chrome.
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      #3
      Hey everyone, we're seeing sporadic issues with the answerhub right now. We have a whole lot of people looking into it and working on fixing this asap. Thanks for your understanding and patience.
      Twitch /unrealalexander| Twitter @UnrealAlexander
      How to report a bug? | Installation & Setup issues?
      Call me to a thread by posting this: [MENTION]Alexander Paschall[/MENTION]

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        #4
        Edit: seams like it might be fixed - or appears to be for me.
        Alex maybe post it somewhere more visible... The whole point is so people don't waste time thinking it's them and there PC when it epics problem and thus waiting on them - place some at the top of answer hub or change the authority error message, do you guys have a an alert system? like place on the header showing maint times etc, outages? and that carry to the EGL - you should bring it it's a useful thing.

        and what is going with:
        > I've been ignored with my feedback given the high CPU usage of EGL which as been occurring for 8+ months - as this issue has not been addressed.
        Last edited by EliteLurker; 03-14-2016, 01:20 PM.

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          #5
          :| i hope these lots people are not engine devs. Need moar bugfixes plis <3

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            #6
            Hi everyone,

            As Alex said we are aware of an error with cookie session timeouts and we're actively investigating. If you are experiencing this error, please try logging out and logging back in or clear out your cookies to see if this resolves the error.
            Adam Davis | Marketplace Support | Epic Games
            How to report a bug? | Installation & Setup issues? | Answerhub Bug Reports | Twitter

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              #7
              Originally posted by EliteLurker View Post
              For those don't know loggin into answers hub with google chrome or maybe other browsers leads to this error https://answers.unrealengine.com/oauth/error.html
              Answer hub is un-usable, this forum THIS particular sub forum gets very little epic staff, see this post https://forums.unrealengine.com/show...-still-working not one word from epic staff

              Ignoring people is good way to get a ton of abuse - that'd community 101. I've been ignored with my feedback given the high CPU usage of EGL which as been occurring for 8+ months - as this issue has not been addressed.
              Log out and log back in from the web.... I had the same issue and it worked for me.

              teak
              "A little bit of nonsense now and then is cherished by the wisest men..."
              -- Willy Wonka

              Smooth Zoom Camera Plugin for 4.24 here.

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                #8
                Hi all. The site developer has deployed a change that they believe should resolve the issue. Please let us know your results. If you are still experiencing the issue, try logging out/in and deleting cookies.

                Thanks
                Stephen Ellis | Enterprise Program Coordinator

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