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    [EDITOR] Bug: Starter content incomplete

    Hi guys,
    I just started with Unreal Engine 4.8.2 yesterday. Two things:
    1. Is there a bug tracker for Unreal Engine?
    2. I found a bug when creating a new project in the editor; see below.

    After creating a new project, note that the Starter Content folder contains just the Architecture subfolder, with just one item in it:
    Click image for larger version

Name:	unreal-engine.bug.starter-content.png
Views:	1
Size:	21.8 KB
ID:	1155717
    After reloading (close/open) the new project, everything is there as it should be:
    Click image for larger version

Name:	unreal-engine.bug.starter-content-after-project-reload.png
Views:	1
Size:	57.3 KB
ID:	1155718
    Cheers,
    Lennart
    Finished projects:

    Speedrun: The Game

    #2
    Hi TardonHD,

    If you find something you think may be a bug, it is best to post it on the AnswerHub. We are able to track issues better there while we investigate them.

    I made an attempt to reproduce the issue that you described, but was unable to see the same results. Everything within the StarterContent folder appeared the first time the project opened after it was created. Are you using the binary version of the Engine that is installed by the Launcher, or did you build the Engine from source code? Does this only happen when creating a new project with one specific template, or does it happen regardless of which template you use? Would you be able to create a new project so that this issue occurs, then close the project and upload the log file from the Saved folder (don't re-open the project)? Could you also provide your dxdiag information?

    Thanks,
    Tim
    Engine Support Technician

    Comment


      #3
      Hi Tim,
      Thanks for a swift reply, and for the pointer to AnswerHub which I'll use next time.
      I'm using the binary version for Windows that's installed by the launcher. I've tried to reproduce the issue with several templates (Third Person, First Person, Flying), same result in all cases.
      Attaching the log file from the Saved folder. I had to rename the extension from .log to .txt because otherwise this forum wouldn't accept it.
      I've had a glance at the log file, and it seems all the folders and items are created on project creation. But they're not displayed in the editor, as you can see from my screenshots.
      Lennart
      Attached Files
      Finished projects:

      Speedrun: The Game

      Comment


        #4
        Hi Lennart,

        I made a few new Blueprint projects using various templates in 4.8.2 and was not able to see the same results that you described. In my cases, the Starter Content folder was always fully populated when the project finished opening after it was created. If you could check something else for me, that would be great. Create another new project with Starter Content and after the Editor has opened, select the Starter Content folder and then do a search in the assets window for "cube". It may come back blank, but I am hoping it will look something like this.

        Click image for larger version

Name:	StarterContentCube.PNG
Views:	1
Size:	28.4 KB
ID:	1081902

        It would also be great if we could get your dxdiag information in order to rule out anything hardware related.

        Tim
        Engine Support Technician

        Comment


          #5
          Thank you for you reply, Tim
          I have one question: Where can I find the dxdiag information?

          Cheers,
          Lennart
          Finished projects:

          Speedrun: The Game

          Comment


            #6
            I did what you said, made a new project with Starter Content, and searched for 'cube'. Here is the result:
            Click image for larger version

Name:	unreal-engine.Starter-Content-No-Cube.PNG
Views:	1
Size:	18.1 KB
ID:	1081958

            Cheers,
            Lennart
            Finished projects:

            Speedrun: The Game

            Comment


              #7
              I have one question: Where can I find the dxdiag information?
              Just run the "dxdiag" tool from command line. It will aggregate all relevant information and allows to save it to a diskfile.

              I'm using the binary version for Windows that's installed by the launcher
              Another thing you could check here: Go in the launcher and choose "verify" from the launcher options. Maybe your installation has gone stray in some way...

              Comment


                #8
                Thank you, KVogler and Tim, for your replies!
                I'll be away for the next week. I'll reply on return.

                Cheers,
                Lennart
                Finished projects:

                Speedrun: The Game

                Comment


                  #9
                  Sorry for letting you wait so long, but I re-installed the Unreal Engine (the new version 4.8.3) but the Starter Content is still incomplete in new projects.

                  I will soon send you the dxdiag information.

                  Cheers,
                  Lennart
                  Finished projects:

                  Speedrun: The Game

                  Comment

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