Announcement

Collapse
No announcement yet.

How to change email address?

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    How to change email address?

    Hi,

    When I signed up for my Epic account, I used an email address that is now "phased out"
    I tried to change the email addressin my Epic account in the profile settings, but the email address associated with the account cannot be changed there.
    How can I change the email address?

    Cheers,
    Klaus

    #2
    to change your email details you need to contact {removed}, I would have answered sooner but it took me a while to find that email address.

    hope that helps

    (EDIT, this information has changed. Please see the post below from Stephen Ellis)
    Last edited by Stephen Ellis; 08-08-2016, 11:12 AM.

    Comment


      #3
      Hi,

      Thanks
      Ill contact them.

      Comment


        #4
        Hello! please help : how to change the email address I have your link does not work

        Comment


          #5
          Our process has been updated.

          Please follow this link for information regarding how to change your email address: http://help.epicgames.com/customer/p...ticles/2293672

          Cheers
          Stephen Ellis | Enterprise Program Coordinator

          Comment


            #6
            Shouldn't the users be able to change their own email address?
            Artstation
            Join the support channel
            Gumroad Store

            Comment


              #7
              hello haw I can change my e-mail my old account didn't work any more?

              Comment


                #8
                Thank god I found this thread. I've sent a message twice to the support email waiting to change my email. Never got an answer. Now I finally found that form.

                Comment


                  #9
                  none of the links work anymore, does anyone know how to fix it now?

                  Comment


                    #10
                    cant open the link pls help me this just pop up Liquid error: undefined method `gsub' for nil:NilClass English

                    Comment


                      #11
                      Originally posted by Stephen Ellis View Post
                      Our process has been updated.

                      Please follow this link for information regarding how to change your email address: http://help.epicgames.com/customer/p...ticles/2293672

                      Cheers
                      Ain't working ... pls update ...

                      Comment


                        #12
                        This service is currently unavailable as we're making some updates to our backend to improve this process. I'll post here as soon as it's available again. Apologies for the inconvenience folks!

                        Comment


                          #13
                          A long time ago I made an account with a fake email but it is actually someone’s email and I connected my Xbox to it and have to accounts I would like to get rid of jj.......@outlook.com someone help

                          Comment


                            #14
                            I also accidentally hooked mine up to an email someone else already had please let ME CHANGE MY EMAIL

                            Comment


                              #15
                              I accidentally put the wrong email please let me change my email.

                              Comment

                              Working...
                              X