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[ URGENT ] Very Slow Download Speed

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    [LAUNCHER] [ URGENT ] Very Slow Download Speed

    Hello Epic Games team,

    I tried to submit a ticket but I can't because no matter what email address I write, after I click on "Submit", I can see this error: "Message not sent - We can't deliver messages to the email address (email address) you entered. Please check your entry for typos or enter an alternative email address and try again". I tried again and again, so, I found this forum the last solution.

    I noticed a very slow download speed from yesterday and today is still slow on Epic Games Launcher Downloading Update, Downloading UE4.25.3 or Downloading bought items from UE4 Marketplace. So, I can't install UE4. Please fix it! BTW, my location is Romania.

    Thank you!

    I managed to getting in touch with support team, but they can't reproduce this issue with ZERO download speed. I found on YouTube a lot of posts about this issue, so a lot of people might have this issue, not just me. I did a lot of things, for example from this video: - but, with no results. I'm wondering when I will be able to install Unreal Engine 4. I hope soon since I already have a game on Steam and this will not be the last.
    Last edited by Georjack; 09-08-2020, 06:31 AM.


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      I can confirm.. this is riddicolous....
      and I am in Norway btw....


        Click image for larger version

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        Same situation here, location = Austria ...

        Impossible to download *anything* from the Epic Game Store, downloading games takes *forever*, if it downloads at all... very unpleasant


          Thanks for the reports everyone! Our teams are investigating this issue, and you can always provide additional details via