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    Epic deletes negative review simply because the dev demands it

    Seriously Epic, this is a new low. I wrote a lengthy, detailled marketplace review and all the dev had to say "it's a lie" and that's enough to delete my critical review?

    So now I have to rewrite and I am NOT allowed anymore to talk about my real experience with the asset? What is this, North Korea, where we are forbidden to make negative things public?
    Why even have a review system at all if we are not allowed to tell the truth?

    You are aware that you are giving marketplace creators a tool to squash every negative feedback, by simply saying "it's technically inacurate"? And the joke is even that it wasn't technically inaccurate, the dev simply didn't like it.
    Hell he even acknowledged most points in his reply and promised to make it better, but appearently he changed his mind and didn't want the criticism to remain public.
    Last edited by spacegojira; 08-02-2020, 04:56 AM.

    #2
    If you attack the seller in any personal way they have the right to report it. Some people also write random rubbish and things like that should be removed too.

    For example:
    Over 60 people rated something, they are satisfied.
    1 guy comes up, rate 1 star and say "-it doesn't work".

    Chances are that person didn't even read the 2 minutes guide on how to use something, but raste to give a 1 star review. To me that is plain abuse of the system.

    Just saying "-doesn't work" is not valid feedback when a dozen have it working well because they just read the guidelines.
    Last edited by BrUnO XaVIeR; 08-01-2020, 12:35 PM.
    | Savior | USQLite | FSM | Object Pool | Sound Occlusion | Property Transfer | Magic Nodes | MORE |

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      #3
      In my case, and the dev was even so cheeky as to message me to tell me it will get deleted, the "technical inaccuracy" was that I said the performance has become worse. I even wrote "for me" next to it.
      That was enough to get my review deleted. Before it was deleted, the dev even wrote a lengthy reply, acknowledging the other points in my review as true.

      The point is that there needs to be some form of dispute. Or do you want to scare away potential buyers from using the marketplace in future? Because that's a great way of doing it.
      Last edited by spacegojira; 08-01-2020, 03:55 PM.

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        #4
        I agree if the review was valid feedback without personal attacks, and not bot texts, it should not be removed.
        | Savior | USQLite | FSM | Object Pool | Sound Occlusion | Property Transfer | Magic Nodes | MORE |

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          #5
          Originally posted by BrUnO XaVIeR View Post
          I agree if the review was valid feedback without personal attacks, and not bot texts, it should not be removed.
          Yes of course, personal attacks and bot text shouldn't be allowed and deleted.
          The problem I see here is that a dev can simply state any negative review to be "technically inaccurate" and that is enough for Epic to delete it, without checking if that's actually true.
          And that there is no discussion or dispute about it.

          It took me over an hour to write my review. And to see it getting deleted just like that really feels like Epic doesn't care about customers after we dished out money already.

          The reply form should be enough for marketplace-authors to contest bad reviews. Only bot texts and personal attacks should be deleted.
          Last edited by spacegojira; 08-01-2020, 02:14 PM.

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            #6
            Originally posted by spacegojira View Post
            Yes of course, personal attacks and bot text shouldn't be allowed and deleted.
            The problem I see here is that a dev can simply state any negative review to be "technically inaccurate" and that is enough for Epic to delete it, without checking if that's actually true.
            And that there is no discussion or dispute about it.

            It took me over an hour to write my review. And to see it getting deleted just like that really feels like Epic doesn't care about customers after we dished out money already.

            The reply form should be enough for marketplace-authors to contest bad reviews. Only bot texts and personal attacks should be deleted.
            Well, that's what happens when "if X then Y". In the end, who decides what makes something "technically inaccurate" or a "personal attack"? Sorry, you want the existence of a "deletion" option, then you must also accept the consequences that comes with it.

            But, that's just me, a free speech absolutist.
            Last edited by EvilCleric; 08-01-2020, 02:55 PM.
            "I have harnessed the shadows that stride from world to world to sow death and madness."

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              #7
              Originally posted by EvilCleric View Post

              Well, that's what happens when "if X then Y". In the end, who decides what makes something "technically inaccurate" or a "personal attack"? Sorry, you want the existence of a "deletion" option, then you must also accept the consequences that comes with it.

              But, that's just me, a free speech absolutist.
              Actually, I would rather not delete reviews at all and just have the reply stand to contest it. There needs to be a delete option though, for posts that break the law, are spam, personal attacks, and such. Doesn't mean it needs to be abused.

              Because you are right, who decides what is "technically inaccurate"? That is easily said but I didn't see Epic using my computer to check if it's actually true.

              Deleting reviews because the dev doesn't like what is said, is really a north korean approach to free speech.
              Last edited by spacegojira; 08-01-2020, 03:03 PM.

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                #8
                personally I am in favor of the current system, if allowed, people : the trolls types, will pollute the message area with very negative garbage, I would rather have the current system than the trolls over running the forums.

                there might be an alternate system that's even better, if so, please post about it, epic might change the current system.

                God Bless you. May Jesus Christ be Chartaible unto you.

                John 3 : 16, google it, its cool

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                  #9
                  Originally posted by Mount_Zion777 View Post
                  personally I am in favor of the current system, if allowed, people : the trolls types, will pollute the message area with very negative garbage, I would rather have the current system than the trolls over running the forums.
                  I'm not talking about changing the system but how it is used. Negative reviews should be contested in the reply function, not simply deleted because the seller doesn't like negative feedback.

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                    #10
                    Originally posted by BrUnO XaVIeR View Post
                    If you attack the seller in any personal way they have the right to report it. Some people also write random rubbish and things like that should be removed too.

                    For example:
                    Over 60 people rated something, they are satisfied.
                    1 guy comes up, rate 1 star and say "-it doesn't work".

                    Chances are that person didn't even read the 2 minutes guide on how to use something, but raste to give a 1 star review. To me that is plain abuse of the system.

                    Just saying "-doesn't work" is not valid feedback when a dozen have it working well because they just read the guidelines.
                    I'm not sure on this guy but I'm most definitely not backing him but the aim is most to kids trying to accomplish something. I've had my fair share on more of something like CG trader where theirs like 1000 good reviews of course maybe kids. Then you import the mesh has errors which unreal engine reports. I worked long and hard for stuff like that not to happen. Also courses like Udemy because a kid would love to get started but someone seeking professional learning is complete trash. I don't think I've had to much trouble with unreal engine marketplace maybe only one product. But Yeah... 60 of those of reviews are more then likely younger age just happy they can get something working... For a professional sometimes it's just like WTH is this. Like recently I purchased a sandbag that had 30,000 or I think 80,000 polys from cg trader. Basically the key is to Create everything yourself and make everything yourself. My final project will consist of that. Even when you want to buy a placeholder and you're doing everything 100% it's like why would you sell me something like that? I wouldn't sell you a broken game....?
                    Last edited by krisgoku2_Dev; 08-01-2020, 03:20 PM.

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                      #11
                      On top of that I personally have one course where supposedly the author agreed with me and it's kind of like a first step thing. and it had over 100,000 good reviews. But I don't see over 100,000 C++ quality games now do I? It's basically a exciting lure and copying what he did. I won't say the name because it's not worth it. To me it was god awful and the lure was to mainly young adult or kidss.

                      So in general speaking their is a problem in the 3d marketplace in general the solution is to create your own.
                      Call my bluff I'll share it and name a few with pictures and details(not udemy) just say for me entire udemy wasn'y good except one,,one course that was only a hour but super informative and excellent!. Well it isn't from ue4 marketplace but just in general as what I see. I barely purchased anything from ue4 marketplace but 99% of it was good as far as I remember
                      Last edited by krisgoku2_Dev; 08-01-2020, 03:32 PM.

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                        #12
                        @krisgoku2_Dev

                        You have a point. When you look at most reviews (positive and negative) it's usually just one sentence. And it's always either 1 star or 5 stars. It's like these meaningless Steam reviews where you have people say "great game get rekt" or nonsense like that.
                        The Epic marketplace is running danger of turning into a massive crappy asset place like the other 3D marketplaces.

                        Then I want to counter that and take the effort to write a detailled review for over an hour and it gets deleted because the dev didn't like what I said. No contact from Epic, no question to me, no discussion, just delete it.

                        Yeah, that's really how you encourage a great community..

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                          #13
                          Originally posted by spacegojira View Post
                          @krisgoku2_Dev

                          The Epic marketplace is running danger of turning into a massive crappy asset place like the other 3D marketplaces.

                          Yeah, that's really how you encourage a great community..
                          First, I'd really like to thank Epic for the free game engine and ways for people to explore creative and so on.As I'm not a yes man,you'll always see me speaking my mind. As far as I recalled I believe the vast majority of stuff (3d assets as I remember) are not professional (soo soo). Now I understand the seller base,but I'd like to see people grow also. I'd rather have someone learning hello world and studying everything and come back with the accomplished feeling ready to tackle the work head on. And I say this with someone that loves gaming seriously I'm a gamer for life/first hand experience. Trust me I've been through my fare share of 3d purchased from CG trader even as placeholders to be like WTH is this,paying money for something to be bad is just wow,really??? Ultimately, no professional is going to buy anything from a website and create it their selves. We can only do the best to our ability and hopefully accomplish our goals in the future!!!!

                          -This is speaking of 3d in general. stuff from UE4 I believe I either had no interest or only 1 product out of a lot was bad that I purchased

                          - I don't think their will be 200,000 Kobe Bryants but if I could teach 20 to be really good do they really love the game? Are you determined?-Quote
                          Last edited by krisgoku2_Dev; 08-01-2020, 04:47 PM.

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                            #14
                            krisgoku2_Dev if you want to talk about the quality of the marketplace assets, please make your own discussion, this one is about Epic deleting negative reviews solely on the sellers wishes.

                            Comment


                              #15
                              Originally posted by spacegojira View Post
                              krisgoku2_Dev if you want to talk about the quality of the marketplace assets, please make your own discussion, this one is about Epic deleting negative reviews solely on the sellers wishes.
                              Ahhh, you didn't get the lesson I see. I'll keep it short simple maybe better for you. The Epic store or any 3d storefront doesn't always come from professionals. So don't expect professional results or behavior.

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