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【HELP】 I can't login to Epic acount because 2FA Security code email always delay and expair

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    【HELP】 I can't login to Epic acount because 2FA Security code email always delay and expair

    Sorry I know this is not a dev topic,but I really don't have anywhere to turn to...

    The 2FA secutiry code emails are always late for hours sometimes even days, I need to login to re-install UE4.

    I live in China and use qq.com as my email service. I have checked my Black list and epic.com is NOT in it. The 2FA email works fine week ago, but become very delayed since this year.
    My Win10 auto-update ruined my system 2days ago so I had to re-install it, along with all softwares...

    I'm already 2 days late for my work because of this, So Please somebody ,Help me...Please..Please..Please....

    #2
    Use a two factor authenticator app like Google Authenticator. That way you aren't at the mercy of the email servers.

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      #3
      Hello.

      We cannot provide any assistance for this issue on the Unreal Engine forums. Please contact the Epic account support team at the following link: https://epicgames.helpshift.com/a/ep...nts/?contact=1

      Thank you
      Stephen Ellis | Enterprise Program Coordinator

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