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    [MARKETPLACE] Marketplace assets staging too long?

    Hi! i've got two assets staging right now. For the first asset the accept date was : 5/15/2017 and to the second : 5/25/2017
    My question is how long i have to wait for the release? Both asset passed 1 mounth waiting time!

    #2
    Originally posted by Kloki View Post
    Hi! i've got two assets staging right now. For the first asset the accept date was : 5/15/2017 and to the second : 5/25/2017
    My question is how long i have to wait for the release? Both asset passed 1 mounth waiting time!
    Hi Kloki,

    We apologize for the delay. I have found your tickets in our queue and it looks like you should have a response on your tickets by the end of the week.
    Adam Davis | Marketplace Support | Epic Games
    How to report a bug? | Installation & Setup issues? | Answerhub Bug Reports | Twitter

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      #3
      Thank you very much!

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        #4
        I googled this topic and looks like I'm not the only one who is waiting for submission. My level in the queue since 2nd June after approval and it's like 6 weeks past...

        Adam, could you please drop a hint how long does it take to release an asset like mine? Is it because of a number of assets, scene complexity or whatever other reasons prevent for on-time submission? On time submission - how long it is?

        Cause I noticed from the forum messages people suffer from a long wait.
        Last edited by Alex.Sychov; 07-17-2017, 12:43 PM.
        ArtStation | Twitter | Facebook

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          #5
          Ah, okey
          found more topics about the problem
          like this https://forums.unrealengine.com/show...eased-per-week

          I hope I didn't miss any official Sticky topics on the forum, so may be it's a good idea to have one with a message telling that submission might take up to 2 months +?
          ArtStation | Twitter | Facebook

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