Announcement

Collapse
No announcement yet.

Unreal Engine Public Issues Tracker Is Now Available

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Unreal Engine Public Issues Tracker Is Now Available

    For the past 20 years, the Unreal Engine has been continually evolving. Growing alongside an ever-increasing base of developers, the goal has always been to empower content creators with the tools they need to achieve success. Of course, communication with our Unreal Engine development community is key to ensuring meaningful, measurable success throughout that process and today we are pleased to introduce a new way of achieving our common goals with the Unreal Engine Issues public bug tracker.

    http://issues.unrealengine.com

    No longer will you have to wait, wonder or ask about the status of an issue whenever one of our support staff or engineers reference a JIRA ticket number on the forums or Answerhub. With the new site you can now search for known issues by ID number, keyword description, affected engine component, affected version number and more.

    Click image for larger version

Name:	JIRABlogPost_Pic2.png
Views:	1
Size:	179.3 KB
ID:	1188556

    Once you have found the issue you are interested in, you have a wealth of information at your fingertips, such as:
    • Issue description
    • Reproduction steps
    • Affected versions of the engine
    • The status of the issue (whether fixed or not)
    • Targeted version goal for a fix
    • Links back to any community pages where the issue was reported or wherever the ticket ID number has been referenced


    Click image for larger version

Name:	JIRABlogPost_Pic3.png
Views:	1
Size:	123.7 KB
ID:	1188557

    Furthermore, if the issue has been fixed, the site will automatically link to its GitHub commit whenever possible so that source code developers can grab and integrate the fix into their codebase without having to wait for the next binary engine release!

    We have also implemented a voting system so that you can highlight the issues that you care about the most. This allows you to track the issues you have voted on and allows Epic to review the top votes to see the issues that are most important to our community of developers.

    Click image for larger version

Name:	JIRABlogPost_Pic4.png
Views:	1
Size:	59.0 KB
ID:	1188560

    Not every JIRA ticket in Epic’s internal database will be automatically displayed, but if you are aware of an ID number for a ticket that you would like to follow, make a post on this forum thread and our support staff will look into making it public. More than 5,000 internal tickets, both fixed and unresolved, are already shared and new ones will be continually added.

    We hope that you find the issues tracker site to be a valuable new resource which empowers you to develop around known bugs, and keeps you informed on the latest fixes for them.
    Last edited by Stephen Ellis; 09-22-2016, 04:53 PM.
    Stephen Ellis | Enterprise Program Coordinator

    #2
    Wow! That really looks awesome
    Easy to use UMG Mini Map on the UE4 Marketplace.
    Forum thread: https://forums.unrealengine.com/show...-Plug-and-Play

    Comment


      #3
      Sweet! Do I need to re-post my unanswered reports from AnswerHub to the Bug Tracker ?

      Comment


        #4
        As someone used to seeing these for ongoing projects, I have to say I love this change. Bravo.

        EDIT: Love the "broken" logo

        Can I suggest a big, prominent link to AnswerHub on the page, since that's where bugs are supposed to get REPORTED? I feel like this may confuse new users who can't figure out why they can't submit bug tracker tickets.

        Comment


          #5
          Originally posted by motorsep View Post
          Sweet! Do I need to re-post my unanswered reports from AnswerHub to the Bug Tracker ?
          Hi motorstep. This new site displays Epic's internal tickets for confirmed issues. Not everything reported to the Answerhub is a confirmed bug, but if you are able to provide reproduction steps that Epic support staff can confirm the issue on (on the latest engine version), then internal bug reports will be created and shared on the new site.

          Cheers
          Stephen Ellis | Enterprise Program Coordinator

          Comment


            #6
            Super mega rad awesome. The front end looks really nice too!

            Comment


              #7
              Nice !
              It seems reports need to be made public before they become visible there.

              Comment


                #8
                Originally posted by RhythmScript
                Can I suggest a big, prominent link to AnswerHub on the page, since that's where bugs are supposed to get REPORTED? I feel like this may confuse new users who can't figure out why they can't submit bug tracker tickets.
                Thanks for the feedback. We are looking into ways to improve upon this process in the future, and a note like this could certainly be valuable on the site in the meantime. I'll see about adding a note soon.

                Originally posted by greggus View Post
                Nice !
                It seems reports need to be made public before they become visible there.
                This is correct. See this from the announcement:

                "Not every JIRA ticket in Epic’s internal database will be automatically displayed, but if you are aware of an ID number for a ticket that you would like to follow, make a post on this forum thread and our support staff will look into making it public."
                Stephen Ellis | Enterprise Program Coordinator

                Comment


                  #9
                  Oh i see
                  It seems i will be the first to ask for a specific JIRA ticket : UE-32642

                  Again thank you for this awesome tracker tool

                  Comment


                    #10
                    Originally posted by greggus View Post
                    Oh i see
                    It seems i will be the first to ask for a specific JIRA ticket : UE-32642

                    Again thank you for this awesome tracker tool
                    Done. https://issues.unrealengine.com/issue/UE-32642

                    Cheers
                    Stephen Ellis | Enterprise Program Coordinator

                    Comment


                      #11
                      Originally posted by Stephen Ellis View Post
                      Thank you

                      Comment


                        #12
                        And I'd like to ask about https://issues.unrealengine.com/issue/UE-13784

                        Comment


                          #13
                          Could you add this issue, it's not accessible now :
                          https://issues.unrealengine.com/issue/UE-27375

                          Comment


                            #14
                            Great work! I am just wondering, maybe it would be better to show something like "Sorry, this issue is private" for private issues rather then showing them same way as invalid issue codes. But I understand that there can be technical limitation for this feature.

                            Comment


                              #15
                              Id there any reason why not all jira's ticket is publicly shown in issues? It seems like counter-productive to me..

                              Comment

                              Working...
                              X