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Unreal Engine Bug Submission Form

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  • replied
    Also, perchance, cannot reach Unreal Developer Network: https://udn.unrealengine.com/oauth/error.html

    And, I get an invalid page when I log into Epic Community Portal: https://communityportal.epicgames.com/s/&startURL=/s/
    even after using my authenticator token, and going through the usual login process. I actually attempted to enter via the URL in the error message above: http://epicsupport.force.com/UE5

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  • replied
    Clicking through to the unavailable Source Maps, this is the error... I find it hard to believe that the Unreal 5 support server has been down for maintenance for a few months...

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  • replied
    I have tried the bug submission form available at https://epicsupport.force.com/unreal...language=en_US several times over the last few months. It has never worked. Now I am trying to submit an error report for the error report submission form ...

    I have tried Firefox, Edge, and Chrome. They all share the same errors - when a file attachment is used, the Submit Bug Report button is non-responsive. When I do not attach a file, the 'lightning-spinner' element comes up and appears in console output... but apparently there's no description of what is causing the wait on submission. Basically, the form is hung, and my error report never gets submitted.

    Any ideas? I'd dearly love to solve the problem with Unreal Engine...

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  • replied
    What's the problem???

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  • replied
    I've tested, and currently there is no issue with the bug submission form. PickupLinesPakiDigest
    Last edited by getlines; 07-24-2020, 09:15 PM.

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  • replied
    The submission form button didn't work for me when i tried to upload a txt file (FF and Chrome). Work once i removed the file... Can someone confirm?

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  • commented on 's reply
    I've tested, and currently there is no issue with the bug submission form.

    It may have been a temporary issue on the day you experienced it. Also, keep in mind that you need to accurately complete the CAPTCHA field.

  • replied
    The submission form button does not work, tried it under Firefox and Edge.

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  • replied
    Even though I've left 3 replies on the bug report I'm told ticket will be closed if I don't reply back.

    Any ideas?

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  • replied
    we have movie render preview problem we have 4.24.3 and 4.25 preview is not proper in both engine

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  • replied
    I can also not submit a bug, using Chrome and Firefox.

    Best Regards, where am i

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  • replied
    Is the bug report submission form broken?! I can't submit a bug using Chrome browser.

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  • replied
    Originally posted by daniyalkhan2000 View Post
    How long does the process take? I've submitted the form with my project files, UE4 keeps crashing every time I try to retarget animations.There should at least be a confirmation email when a form is submitted.
    I wouldn't expect anything till mid January. Everyone is out for the holidays and it takes time to repro, do a fix, and then submit it for the next hotfix patch. Just be patient.

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  • replied
    How long does the process take? I've submitted the form with my project files, UE4 keeps crashing every time I try to retarget animations.There should at least be a confirmation email when a form is submitted.

    Leave a comment:


  • replied
    Originally posted by Cryss22b View Post

    I do not think so. In my opinion this is a very good move. This function will be useful


    _____________________
    Regards, Showbox
    I am also agree with you. I liked this great move.


    ------------------
    Regards, where am i
    Last edited by Jonathan0097; 11-26-2019, 06:11 AM.

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