Vertex Colors not Detected by FAB 3D editor and/or stripped by FAB 3D editor

DeathKiller2541
Sat, 23 Nov 2024 14:05:08 +0000
Issues & Bug Reporting (Fab)

Summary

I would upload a sculpt with vertex color. Everything is fine at first. Then I would enter the 3D editor to make a few changes (lighting, background, etc), hit save, then exit. Once I exit, the vertex colors won’t show. I would enter the 3D editor again and this time, the 3D editor would say the mesh doesn’t have vertex color when it clearly has it.

I had these issues with sketchfab too and found that fbx was the only upload file that works. Sadly, even fbx doesn’t work with fab’s editor.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/sellers/Edgar%20E.J.

Steps to Reproduce

Upload a mesh with vertex colors/vertex paint.

Use the editor to make changes (lighting, background, etc)

Save and exit

Inspect if vertex colors/vertex paint are intact after exiting

Expected Result

the vertex color would still be detected by FAB’s 3D editor/3D viewer after entering/exiting the editor

Observed Result

the vertex color is not detected by the 3D viewer/3D editor after entering/exiting the 3D editor

Platform

Google Chrome

Operating System

Kubuntu 24.04

Additional Notes

I have not published any of the upload file tests that I have since I didn’t want to show it on my profile. If an actual staff of fab could take a look at it in the backend, that would be awesome.

9 posts - 4 participants