Marketplace support contacts?

d3e
Thu, 02 Jun 2022 10:10:36 +0000
UE Marketplace

Hi everyone!

I’m stuck with getting any support from marketplace payments team. They seem to be ignoring my requests (or email replies to previous requests) for around 3 weeks already.
Is there any other ways of reaching the team?

My issue is related to royalty payments from marketplace - I’m not getting them for last two months. Everything is fine with the account and with the hyperwallet, however payments are just stuck “In Progress”.

Would really appreciate any help!

5 posts - 2 participants