Filter in "My Library" has unexpected behavior

Bumber
Tue, 26 Nov 2024 12:10:52 +0000
Issues & Bug Reporting (Fab)

Summary

My latest order of 30 items is only displayed partially in “My Library”. The API seems to return not the entire list or the UI is processing the result incorrectly.
On each page refresh there are only 24 items of my 30 purchased items displayed. The 24 items are on each refresh different but part of the 30 item order.

EDIT: When checking the API calls in the network traffic, it can be confirmed that the result of the API is just incorrect. First it returns 24 items and the next 24 items don’t include the rest of my purchases but very old purchases. Also the createdAt dates on the listings are incorrect on the old purchased assets got the date of today. There seems to be a greater issue with the backend and there might be a bug that corrupts the metadata of the listings. Please EPIC fix this! I can’t browse my purchased assets with such a bug.

What type of bug are you experiencing?

UI/Tools

URL where the bug was encountered

epicgames.com

Epic Games

Steps to Reproduce

1. Create an order of 30 items

2. Go to My Library

3. You will not see 30 items, instead 24

4. Refresh the page

5. Another different set of 24 items is returned and displayed

Expected Result

I can display all 30 items of my order instead of only 24

Observed Result

I can only see 24 items and on every page refresh there is a different set but always 6 are missing

Platform

MS Edge

Operating System

Windows

2 posts - 1 participant