Packaged game won't launch on OS X

anonymous_user_7c9c15f4
Thu, 03 Mar 2016 16:07:43 +0000
Platform & Builds

We’re using 4.9.2 and some of our customers are reporting that the game won’t launch on Mac. The app bounces, the splash image comes up, then it force closes itself.

One user is reporting their config as:
MACBOOK PRO 15" (Mid 2010) running OS X
4GM RAM
Intel i5 (1st Gen) 2.53Ghz
Nvidia GT 330M

Which I think should be adequate.

Any ideas? Is anyone else seeing similar? It appears to only effect a small subset of customers, and we can’t repro on any of our office machines.

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