Online learning login issue

floppi731
Mon, 07 Dec 2020 19:32:06 +0000
Asset Creation

Since yesterday i can’t seem to login to the online learing courses of UE.
It all startet with my dashboard not loading up anymore, so I tried going the old fashioned way by logging through the main page:

Leading me to a normal login page, after that into these dropdowns (which is odd, since I already had that page logging in the first time (to online learing) a few days back):

Leading me into this Error:

I tried:

Incognito

clearing browser cache, cookies etc.

using different browsers(mainly use firefox, tried edge, chrome and even IE)

using a diffrent device (my phone)

A friend of mine seems to have no trouble logging into his account.

Can’t think of anything I might’ve changed except my e-mail a few days earlier, had some trouble confirming but eventually everything worked like a charm.

Update (25.12.2020):

The issue is still present.
From what other people down in the comments are saying it might be a problem concerning a recent e-mail change?
Maybe corrupted parts of a database?

Update (19.02.2020):
Issue seems to be gone. Did change nothing, didnt log in for about a month. Just gone.

14 posts - 7 participants