Epic Games does not send me a code

levoxylus
Wed, 04 Dec 2024 17:10:23 +0000
Issues and Bug Reporting

Summary

I am trying to login into my account. Yesterday I used Unreal Engine through my Epic Games account without a problem. Then i open my PC, open Epic Games Launcher and see that i have to sign in offline mode(when i start my pc it takes time to connect to wifi).

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

So i close the engine, come back to it and i see “Bad Gateway”. I restarted my PC. Opened Epic Games Launcher once more. Tried logging in with my email (already in the field) and my password (copy pasting from an excel sheet i have it on). I know that this is my password ,without any misspellings ,same goes for my mail , i checked hundred times. Then we proceed to the 2FA step where i have to write in a code. I open Gmail on my accounts mail and look… no code. I wonder is it in spam? No. “All mail”? No. “Inbox”? No. Refresh? No. Have I blocked epic games mail? No. I checked the filters and blocked accounts in the settings , Epic Games’ mail wasn’t there. In any case i unblocked all the mails. Did the sign in steps again. No code. I logged in my account from the browser - no problem. I wanted to see if i change my mail would it work - it wants code. Once again - the code isn’t send. I tried 3 times and gave up. I tried signing in to my Google account (all with the same email btw), but it still wants a code, that i don’t recieve. I checked my phone and gmail from my phone - no message.

Expected Result

to sign in my account

Observed Result

i didn’t sign in my account

Platform(s)

Unreal Engine Launcher

Additional Notes

i need help?

1 post - 1 participant